About Samadhan

With a view to take the benefits of Information Technology to the common man, and as a part of its e-Governance initiative, the Government of Madhya Pradesh has embarked on a unique project that seeks to redefine public service - SAMADHAN - which in local language means a solution, a solution for the people and the Government vis a vis prompt delivery of services sought by public.

It is an IT project that is focused on the common man. The objective is to provide to the citizens more and more services and information related to the departments and agencies of the State and Central Governments in an efficient, reliable, transparent and integrated manner on a sustained basis. This is to be done through a chain of computerized SAMADHAN Centers. It is expected that the SAMADHAN project will eventually render one-stop services to the public through multiple delivery channels like physical SAMADHAN Centers, Electronic Kiosks and through the web.